Return & Refund Policy
Delivery in India
- We deliver across India by courier or transport.
- Orders are prepaid. We send a dispatch notification within 24 hours of payment.
- Delivery usually takes 5–7 business days from payment, depending on your location.
- Shipping charges are calculated at checkout and shown on your invoice.
- Every order is billed with a GST invoice.
Bulk and export orders
- For 200+ pieces or logo-printed orders, the delivery time and freight are confirmed in your quotation.
- Export orders ship by sea from Nhava Sheva, Mumbai or Mundra; terms are agreed per shipment.
Questions about a delivery? Email contact@classicumbrella.in or WhatsApp +91 99993 54066, Monday to Saturday, 10am to 6pm.
Returns
- You can return goods within 3 days of the date you receive them, if they are unused, in saleable condition and with the product labels intact.
- Logo-printed, custom-branded and made-to-order umbrellas cannot be returned.
- Please email contact@classicumbrella.in or WhatsApp +91 99993 54066 with your order number before sending a return.
- Return shipping is at the buyer's cost. Book the return with a reputed courier; the courier booking date is the return date and must fall within 3 days of receipt.
- Send returns to: Classic Umbrella, 7882, Dinanath Road, Roshanara Road, opposite Radhe Krishna Mandir, near Pul Bangash Metro Station, Delhi 110007.
Refunds
- When your return arrives we inspect it and email you to say whether the refund is approved. We decide whether returned goods are in saleable condition.
- Approved refunds of the amount paid for the goods are made to the original payment method within 10 business days of receiving the return.
